Informativa sulla privacy

Privacy Policy

Last updated: 21.06.2026

Thank you for visiting and shopping at Travelpod. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Data Controller

The entity responsible for processing your data (the "Controller") under the General Data Protection Regulation (GDPR) can be contacted via the following channels:

  • Email: travelpod.contact@gmail.com

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you navigate the Site.

Personal Data You Provide:

  • Contact Details: Name, shipping address, billing address, email address, and phone number.

  • Account Information: Username, password, and purchase history (if you create an account).

  • Payment Information: Payment method, credit card details, or PayPal email (processed securely via our payment providers; we do not store full credit card numbers on our servers).

Data Collected Automatically:

  • Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies to keep track of your shopping cart, analyze site traffic, and personalize your experience.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data concerned and the context:

  • Performance of a Contract: To process and fulfill your orders, manage your account, and provide customer support.

  • Legitimate Interests: To improve our website, prevent fraud, and secure our systems.

  • Consent: For newsletter subscriptions and certain marketing cookies (which you can withdraw at any time).

  • Legal Obligation: To comply with tax, accounting, and commercial laws.

4. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders.

  • Send order confirmations, shipping updates, and invoices.

  • Respond to your customer service requests.

  • Prevent fraudulent transactions and monitor against theft.

  • Send you marketing emails (only if you have explicitly opted in).

5. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us run our shop:

  • Shipping & Logistics: To deliver your packages (e.g., DHL, UPS, FedEx).

  • Payment Processors: To securely process your payments (e.g., Stripe, PayPal, Klarna).

  • Hosting & E-commerce Platforms: To host our website (e.g., Shopify, WooCommerce).

  • Analytics Providers: To understand website traffic (e.g., Google Analytics).

6. International Data Transfers

Some of our service providers may be located outside the EEA (e.g., in the United States). If data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by statutory retention periods (e.g., tax laws require us to keep invoices and financial records for up to 10 years).

8. Your Rights Under the GDPR

You have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct inaccurate data.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, subject to legal retention obligations.

  • Right to Restrict Processing & Object: You can object to or restrict how we use your data.

  • Right to Data Portability: You can request your data in a structured, machine-readable format.

9. Cookies Policy

Our website uses cookies to function properly. You can manage your cookie preferences through your browser settings or via the cookie consent banner on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.